Returns & Exchanges

At Cooper & Co, we want you to love every piece in your home, which is why we offer a 30-day return policy for all furniture and decor items in their original condition. If your selection isn't the perfect fit, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Review & Refund

  Once our team inspects the returned furniture for quality assurance, we will process your refund to your original payment method within 5-7 business days.